Absolutely broken process, as described. Follow the on-screen instructions and you will be presented with a form to set your new password. Cannot Reset Security Questions “We don’t have sufficient information to reset your security questions” by TrickyWays. For reasons I can’t disclose, I cannot contact him for the security answers. The thief set up the security questions and Apple said the thief could still change password as many times as they want as far as they know the security questions and the only thing I could do is to verify myself by answering the security questions correctly! Choose appropriate option and hit continue. Confirm your email. To reset security questions that you have chosen while creating your Apple ID you must have to pass through identity verification. I got this message and called Apple support. The apple rep on the phone was helpless to get past that point without the answers. We just sent you a reset link to create a new password. Accept Decline Terms and conditions Your feedback helps us understand what we do well and what we can do even better when it comes to your care.

Is there any way I can reset security questions?

I was sent to a page where I had to enter my social security number, card number, and pin number; but at the top of the page it said "if you don't reset your answers you will get a security question the next time you log in." You can follow the question or vote as helpful, but you cannot reply to this thread. Please check that the "Caps Lock" or "Num Lock" key is off. You MUST answer at least some of the security questions to proceed. On the next page select “password option” and continue. Go to the previous page and click the “Get Support PIN” button and then follow the below support link. then read below or contact Apple support).

After checking they weren’t joking I tried to explain the flaw in their process. Leave a comment or suggestion. If you don't see our email in your inbox, check your spam filter or resend the link now. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. After your visit, would you be willing to provide some quick feedback? If you forgot answers to these security questions then you need to click Reset Security Questions as you can see below in the screenshot. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Your browser is not capable of viewing this site because it does not support Cookies or Cookies may be disabled or blocked. I forgot my security questions but when I click reset option it says Cannot Reset Security Questions “We don’t have sufficient information to reset your security questions”. Please find a way for me. He no longer lives in the house. Receive the latest how-to guides, news, and updates from our team. All Rights Reserved. You are viewing this page in a unauthorized frame window. We'll email you a link to reset your password. on Feb 3, 2017. Regions, the Regions logo, the LifeGreen color, and the LifeGreen bike are registered trademarks of Regions Bank. You can change your choices at any time by visiting Your Privacy Controls.